Shipping & Returns
Thank you for visiting and shopping with Tree of Life Hair Care, LLC. Following are the terms and conditions that constitute our Shipping Policy:
Domestic Shipping Policy:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via e-mail or telephone.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O Boxes:
Tree of Life Hair Care, LLC ships to addresses within the U.S., and U.S. Territories.
Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping Policy:
We currently do not ship internationally.
Return & Exchange Policy
Thank you for shopping Tree of Life Hair Care, LLC.
If you are not entirely satisfied with your purchase, we are here to help.
Return Policy & Eligibility:
Due to using natural & organic ingredients, we cannot re-stock opened products due to the possibility of tampering. We seek to provide the highest quality of ingredients and care to each of our customers. To be eligible for a return, your item(s) must be unused and in the same condition that you received it. Your item(s) must be in the original packaging to receive a full refund.
If your product was damaged during transit, please send an e-mail to firstname.lastname@example.org.
If you are eligible for a return, we will refund you as soon as we receive your item.
If your return is approved, we will initiate a refund to your credit card (or original payment method). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Tree of Life Hair Care, LLC will not be responsible for providing shipping labels for returns.
If you have any questions on how to return your item to us, contact us.
Tree of Life Hair Care, LLC does not provide exchanges.